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The quality of our appliances is second to none, but we realise that electrical and mechanical components do occasionally fail. If you are currently experiencing problems and require urgent customer support
please follow figures
1
and 2
.
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1.
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You should locate your
ENR
and
FD
numbers before calling us
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| |
Follow this link for help finding your ENR and
FD numbers 
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2.
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Call hotline on
0844 8928988
(Please choose option 2)
For Ireland call 01450 2655 | |
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Lines are open Monday to Friday 8am to 8pm, Saturday 8am to 4pm and Sunday 9am to 3pm.
UK calls provided by a UK BT landline will be charged up to 3 pence per minute. A Call Set-Up Fee of up to 6 pence per call applies from residential lines. Mobile and other providers' costs may vary. See www.bt.com/pricing for details.
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
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